Our company adheres to the tenet of "serving users, being responsible for users and satisfying users", and constantly improves the product quality and service quality of enterprises
Strictly fulfill the terms of the contract to ensure delivery on time;
Carefully abide by the "three guarantees" service, where there are quality problems in the "three guarantees" period, we are responsible for repair, replacement, quality guarantee period is 12 months;
Ensure that the supplied equipment complies in all respects with the quality, specifications and performance stipulated in the contract;
Ensure that the equipment is installed correctly and run safely and reliably under normal operation and maintenance.
If there is any question in the process of construction and installation, the supplier will reply immediately after receiving the feedback from the demander, and can arrive at the site 24 hours for on-site treatment.
Serve, be responsible for and satisfy users
Our company attaches great importance to the pre-sale, sale and after-sales service of products, set up a customer service department dedicated to user services, to provide users with pre-sale, sale of technical advice, after-sales installation, commissioning, maintenance and on-site technical training services, to solve the problems raised by users, collect user comments and so on.
The customer Service Department has a 24-hour hotline service to ensure that users can receive timely technical support and service in the process of using the equipment. No matter when and where, we guarantee that we will respond to the requirements of users with the fastest speed and solve the problems existing in the equipment for users.
In order to ensure timely arrival at the fault site and troubleshooting, our company has established a strong after-sales service system with suppliers, and has set up maintenance centers in Tianjin, Shandong, Jiangsu, Hohhot and other places to meet the needs of troubleshooting.
24 hours dedicated to serving you
15563365608（wechat）
Address：No. 9 Ningshi Road, Zhangqiu District, Jinan City, Shandong Province
Email：admin@gacoch.com
